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otrs/scripts/syncuser_csv2otrs.pl otrs/scripts/test/Auth.t otrs/scripts/test/AuthSession.t otrs/scripts/test/AutoResponse.t otrs/scripts/test/CSV.t otrs/scripts/test/Cache.t otrs/scripts/test/CacheInternal.t otrs/scripts/test/CheckItem.t otrs/scripts/test/Config.t otrs/scripts/test/Crypt.t otrs/scripts/test/CustomerUser.t otrs/scripts/test/CustomerUserService.t otrs/scripts/test/DB.t otrs/scripts/test/Email.t otrs/scripts/test/EmailParser.t otrs/scripts/test/Encode.t otrs/scripts/test/FileTemp.t otrs/scripts/test/GenericAgent.t otrs/scripts/test/Group.t otrs/scripts/test/HTMLUtils.t otrs/scripts/test/JSON.t otrs/scripts/test/Language.t otrs/scripts/test/Layout.t otrs/scripts/test/LayoutTicket.t otrs/scripts/test/LinkObject.t otrs/scripts/test/Loader.t otrs/scripts/test/Lock.t otrs/scripts/test/MailAccount.t otrs/scripts/test/Main.t otrs/scripts/test/PDF.t otrs/scripts/test/PID.t otrs/scripts/test/Package.t otrs/scripts/test/Performance.t otrs/scripts/test/PostMaster.t otrs/scripts/test/Priority.t otrs/scripts/test/Queue.t otrs/scripts/test/SLA.t otrs/scripts/test/SMIME.t otrs/scripts/test/Salutation.t otrs/scripts/test/Service.t otrs/scripts/test/Signature.t otrs/scripts/test/StandardResponse.t otrs/scripts/test/State.t otrs/scripts/test/Stats.t otrs/scripts/test/StdAttachment.t otrs/scripts/test/SysConfig.t otrs/scripts/test/SystemAddress.t otrs/scripts/test/Ticket.t otrs/scripts/test/Time.t otrs/scripts/test/Type.t otrs/scripts/test/UnitTest.t otrs/scripts/test/User.t otrs/scripts/test/Valid.t otrs/scripts/test/VirtualFS.t otrs/scripts/test/WebUploadCache.t otrs/scripts/test/XML.t otrs/scripts/tools/base64.pl otrs/scripts/tools/charset-convert.pl otrs/scripts/tools/compress-mail.pl otrs/scripts/tools/sync-ldap2db.pl otrs/scripts/tools/xml2html.pl otrs/scripts/webform.pl otrs/var/logo-otrs.png otrs/var/cron/aaa_base.dist otrs/var/cron/cache.dist otrs/var/cron/fetchmail.dist otrs/var/cron/generic_agent-database.dist otrs/var/cron/generic_agent.dist 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otrs/var/httpd/htdocs/skins/Customer/default/img/paper-clip.png otrs/var/httpd/htdocs/skins/Customer/default/img/printer.png otrs/var/httpd/htdocs/skins/Customer/default/img/reply.png otrs/var/httpd/htdocs/skins/Customer/default/img/sortable_bg.png otrs/var/httpd/htdocs/skins/Customer/default/img/tab_isolator.png otrs/var/httpd/htdocs/skins/Customer/default/img/tabs_active_bg.png otrs/var/httpd/htdocs/skins/Customer/default/img/tabs_active_door.png otrs/var/httpd/htdocs/skins/Customer/default/img/tabs_isolator.png otrs/var/httpd/htdocs/skins/Customer/default/img/tr_bg.png otrs/var/httpd/htdocs/skins/Customer/default/img/tr_hover.png otrs/var/httpd/htdocs/skins/Customer/default/img/tr_hover_next_bg.png otrs/var/httpd/htdocs/skins/Customer/ivory/css/Core.Default.css otrs/var/packages/Support-1.2.6.opm otrs/var/packages/iPhoneHandle-1.0.3.opm otrs/var/stats/ListOfOpenTicketsSortedByTimeLeftUntilEscalationDeadlineExpires.de.xml otrs/var/stats/ListOfOpenTicketsSortedByTimeLeftUntilEscalationDeadlineExpires.en.xml otrs/var/stats/ListOfOpenTicketsSortedByTimeLeftUntilResponseDeadlineExpires.de.xml otrs/var/stats/ListOfOpenTicketsSortedByTimeLeftUntilResponseDeadlineExpires.en.xml otrs/var/stats/ListOfOpenTicketsSortedByTimeLeftUntilSolutionDeadlineExpires.de.xml otrs/var/stats/ListOfOpenTicketsSortedByTimeLeftUntilSolutionDeadlineExpires.en.xml otrs/var/stats/ListOfTheMostTimeConsumingTickets.de.xml otrs/var/stats/ListOfTheMostTimeConsumingTickets.en.xml otrs/var/stats/ListOfTicketsClosedLastMonth.de.xml otrs/var/stats/ListOfTicketsClosedLastMonth.en.xml otrs/var/stats/ListOfTicketsClosedSortedByResponseTime.de.xml otrs/var/stats/ListOfTicketsClosedSortedByResponseTime.en.xml otrs/var/stats/ListOfTicketsClosedSortedBySolutionTime.de.xml otrs/var/stats/ListOfTicketsClosedSortedBySolutionTime.en.xml otrs/var/stats/ListOfTicketsCreatedLastMonth.de.xml otrs/var/stats/ListOfTicketsCreatedLastMonth.en.xml otrs/var/stats/Stats.NewTickets.de.xml otrs/var/stats/Stats.NewTickets.en.xml otrs/var/stats/Stats.StatusActionOverview.de.xml otrs/var/stats/Stats.StatusActionOverview.en.xml otrs/var/stats/Stats.TicketOverview.de.xml otrs/var/stats/Stats.TicketOverview.en.xml @unexec [ -s %D/otrs/var/log/TicketCounter.log ] || rm -f %D/otrs/var/log/TicketCounter.log @unexec if cmp -s %D/otrs/Kernel/Config.pm %D/otrs/Kernel/Config.pm.dist; then rm -f %D/otrs/Kernel/Config.pm; fi otrs/Kernel/Config.pm.dist @exec [ -f %B/Config.pm ] || cp %B/%f %B/Config.pm otrs/Kernel/Config/Defaults.pm @unexec if cmp -s %D/otrs/Kernel/Config/GenericAgent.pm %D/otrs/Kernel/Config/GenericAgent.pm.dist; then rm -f %D/otrs/Kernel/Config/GenericAgent.pm; fi otrs/Kernel/Config/GenericAgent.pm.dist @exec [ -f %B/GenericAgent.pm ] || cp %B/%f %B/GenericAgent.pm otrs/Kernel/Config/GenericAgent.pm.examples otrs/Kernel/Config/Files/Framework.xml otrs/Kernel/Config/Files/Ticket.xml otrs/Kernel/Language.pm otrs/Kernel/Language/ar_SA.pm otrs/Kernel/Language/bg.pm otrs/Kernel/Language/cs.pm otrs/Kernel/Language/ct.pm otrs/Kernel/Language/da.pm otrs/Kernel/Language/de.pm otrs/Kernel/Language/el.pm otrs/Kernel/Language/en.pm otrs/Kernel/Language/en_CA.pm otrs/Kernel/Language/en_GB.pm otrs/Kernel/Language/es.pm otrs/Kernel/Language/es_MX.pm otrs/Kernel/Language/et.pm otrs/Kernel/Language/fa.pm otrs/Kernel/Language/fi.pm otrs/Kernel/Language/fr.pm otrs/Kernel/Language/hi.pm otrs/Kernel/Language/hr.pm otrs/Kernel/Language/hu.pm otrs/Kernel/Language/it.pm otrs/Kernel/Language/ja.pm otrs/Kernel/Language/lv.pm otrs/Kernel/Language/lt.pm otrs/Kernel/Language/nb_NO.pm otrs/Kernel/Language/nl.pm otrs/Kernel/Language/pl.pm otrs/Kernel/Language/pt.pm otrs/Kernel/Language/pt_BR.pm otrs/Kernel/Language/ru.pm otrs/Kernel/Language/sk_SK.pm otrs/Kernel/Language/sr_Cyrl.pm otrs/Kernel/Language/sr_Latn.pm otrs/Kernel/Language/sv.pm otrs/Kernel/Language/tr.pm otrs/Kernel/Language/uk.pm otrs/Kernel/Language/vi_VN.pm otrs/Kernel/Language/xx_AgentZoom.pm otrs/Kernel/Language/xx_Custom.pm otrs/Kernel/Language/zh_CN.pm otrs/Kernel/Language/zh_TW.pm otrs/Kernel/Modules/Admin.pm otrs/Kernel/Modules/AdminAttachment.pm otrs/Kernel/Modules/AdminAutoResponse.pm otrs/Kernel/Modules/AdminCustomerCompany.pm otrs/Kernel/Modules/AdminCustomerUser.pm otrs/Kernel/Modules/AdminCustomerUserGroup.pm otrs/Kernel/Modules/AdminCustomerUserService.pm otrs/Kernel/Modules/AdminEmail.pm otrs/Kernel/Modules/AdminGenericAgent.pm otrs/Kernel/Modules/AdminGroup.pm otrs/Kernel/Modules/AdminInit.pm otrs/Kernel/Modules/AdminLog.pm otrs/Kernel/Modules/AdminMailAccount.pm otrs/Kernel/Modules/AdminNotification.pm otrs/Kernel/Modules/AdminNotificationEvent.pm otrs/Kernel/Modules/AdminPGP.pm otrs/Kernel/Modules/AdminPackageManager.pm otrs/Kernel/Modules/AdminPerformanceLog.pm otrs/Kernel/Modules/AdminPostMasterFilter.pm otrs/Kernel/Modules/AdminPriority.pm otrs/Kernel/Modules/AdminQueue.pm otrs/Kernel/Modules/AdminQueueAutoResponse.pm otrs/Kernel/Modules/AdminQueueResponses.pm otrs/Kernel/Modules/AdminResponse.pm otrs/Kernel/Modules/AdminResponseAttachment.pm otrs/Kernel/Modules/AdminRole.pm otrs/Kernel/Modules/AdminRoleGroup.pm otrs/Kernel/Modules/AdminRoleUser.pm otrs/Kernel/Modules/AdminSLA.pm otrs/Kernel/Modules/AdminSMIME.pm otrs/Kernel/Modules/AdminSalutation.pm otrs/Kernel/Modules/AdminSelectBox.pm otrs/Kernel/Modules/AdminService.pm otrs/Kernel/Modules/AdminSession.pm otrs/Kernel/Modules/AdminSignature.pm otrs/Kernel/Modules/AdminState.pm otrs/Kernel/Modules/AdminSysConfig.pm otrs/Kernel/Modules/AdminSystemAddress.pm otrs/Kernel/Modules/AdminType.pm otrs/Kernel/Modules/AdminUser.pm otrs/Kernel/Modules/AdminUserGroup.pm otrs/Kernel/Modules/AgentBook.pm otrs/Kernel/Modules/AgentCustomerSearch.pm otrs/Kernel/Modules/AgentDashboard.pm otrs/Kernel/Modules/AgentHTMLReference.pm otrs/Kernel/Modules/AgentInfo.pm otrs/Kernel/Modules/AgentLinkObject.pm otrs/Kernel/Modules/AgentPreferences.pm otrs/Kernel/Modules/AgentSearch.pm otrs/Kernel/Modules/AgentSpelling.pm otrs/Kernel/Modules/AgentStats.pm otrs/Kernel/Modules/AgentTicketActionCommon.pm otrs/Kernel/Modules/AgentTicketAttachment.pm otrs/Kernel/Modules/AgentTicketBounce.pm otrs/Kernel/Modules/AgentTicketBulk.pm otrs/Kernel/Modules/AgentTicketClose.pm otrs/Kernel/Modules/AgentTicketCompose.pm otrs/Kernel/Modules/AgentTicketCustomer.pm otrs/Kernel/Modules/AgentTicketEmail.pm otrs/Kernel/Modules/AgentTicketEscalationView.pm otrs/Kernel/Modules/AgentTicketForward.pm otrs/Kernel/Modules/AgentTicketFreeText.pm otrs/Kernel/Modules/AgentTicketHistory.pm otrs/Kernel/Modules/AgentTicketLock.pm otrs/Kernel/Modules/AgentTicketLockedView.pm otrs/Kernel/Modules/AgentTicketMailbox.pm otrs/Kernel/Modules/AgentTicketMerge.pm otrs/Kernel/Modules/AgentTicketMove.pm otrs/Kernel/Modules/AgentTicketNote.pm otrs/Kernel/Modules/AgentTicketOwner.pm otrs/Kernel/Modules/AgentTicketPending.pm otrs/Kernel/Modules/AgentTicketPhone.pm otrs/Kernel/Modules/AgentTicketPhoneOutbound.pm otrs/Kernel/Modules/AgentTicketPlain.pm otrs/Kernel/Modules/AgentTicketPrint.pm otrs/Kernel/Modules/AgentTicketPriority.pm otrs/Kernel/Modules/AgentTicketQueue.pm otrs/Kernel/Modules/AgentTicketResponsible.pm otrs/Kernel/Modules/AgentTicketResponsibleView.pm otrs/Kernel/Modules/AgentTicketSearch.pm otrs/Kernel/Modules/AgentTicketStatusView.pm otrs/Kernel/Modules/AgentTicketWatchView.pm otrs/Kernel/Modules/AgentTicketWatcher.pm otrs/Kernel/Modules/AgentTicketZoom.pm otrs/Kernel/Modules/AgentZoom.pm otrs/Kernel/Modules/CustomerAccept.pm otrs/Kernel/Modules/PictureUpload.pm otrs/Kernel/Modules/CustomerPreferences.pm otrs/Kernel/Modules/CustomerTicketAttachment.pm otrs/Kernel/Modules/CustomerTicketMessage.pm otrs/Kernel/Modules/CustomerTicketOverView.pm otrs/Kernel/Modules/CustomerTicketPrint.pm otrs/Kernel/Modules/CustomerTicketSearch.pm otrs/Kernel/Modules/CustomerTicketZoom.pm otrs/Kernel/Modules/CustomerZoom.pm otrs/Kernel/Modules/Installer.pm otrs/Kernel/Modules/PublicDefault.pm otrs/Kernel/Modules/PublicRepository.pm otrs/Kernel/Modules/SpellingInline.pm otrs/Kernel/Modules/Test.pm otrs/Kernel/Output/HTML/ArticleAttachmentDownload.pm otrs/Kernel/Output/HTML/ArticleAttachmentHTMLViewer.pm otrs/Kernel/Output/HTML/ArticleCheckPGP.pm otrs/Kernel/Output/HTML/ArticleCheckSMIME.pm otrs/Kernel/Output/HTML/ArticleComposeCrypt.pm otrs/Kernel/Output/HTML/ArticleComposeSign.pm otrs/Kernel/Output/HTML/CustomerHeaderMetaTicketSearch.pm otrs/Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm otrs/Kernel/Output/HTML/CustomerUserGeneric.pm otrs/Kernel/Output/HTML/CustomerUserGenericTicket.pm otrs/Kernel/Output/HTML/DashboardCalendar.pm otrs/Kernel/Output/HTML/DashboardIFrame.pm otrs/Kernel/Output/HTML/DashboardImage.pm otrs/Kernel/Output/HTML/DashboardMOTD.pm otrs/Kernel/Output/HTML/DashboardProductNotify.pm otrs/Kernel/Output/HTML/DashboardRSS.pm otrs/Kernel/Output/HTML/DashboardTicketGeneric.pm otrs/Kernel/Output/HTML/DashboardTicketStatsGeneric.pm otrs/Kernel/Output/HTML/DashboardUserOnline.pm otrs/Kernel/Output/HTML/HeaderMetaRefresh.pm otrs/Kernel/Output/HTML/HeaderMetaTicketSearch.pm otrs/Kernel/Output/HTML/Layout.pm otrs/Kernel/Output/HTML/LayoutAJAX.pm otrs/Kernel/Output/HTML/LayoutDatepicker.pm otrs/Kernel/Output/HTML/LayoutLinkObject.pm otrs/Kernel/Output/HTML/LayoutLoader.pm otrs/Kernel/Output/HTML/LayoutPopup.pm otrs/Kernel/Output/HTML/LayoutTicket.pm otrs/Kernel/Output/HTML/LinkObjectTicket.pm otrs/Kernel/Output/HTML/NavBarCustomerCompany.pm otrs/Kernel/Output/HTML/NavBarModuleAdmin.pm otrs/Kernel/Output/HTML/NotificationAgentOnline.pm otrs/Kernel/Output/HTML/NotificationAgentTicketEscalation.pm otrs/Kernel/Output/HTML/NotificationCharsetCheck.pm otrs/Kernel/Output/HTML/NotificationCustomerOnline.pm otrs/Kernel/Output/HTML/NotificationUIDCheck.pm otrs/Kernel/Output/HTML/OutputFilterTextAutoLink.pm otrs/Kernel/Output/HTML/OutputFilterTextURL.pm otrs/Kernel/Output/HTML/PreferencesCustomQueue.pm otrs/Kernel/Output/HTML/PreferencesGeneric.pm otrs/Kernel/Output/HTML/PreferencesLanguage.pm otrs/Kernel/Output/HTML/PreferencesOutOfOffice.pm otrs/Kernel/Output/HTML/PreferencesPGP.pm otrs/Kernel/Output/HTML/PreferencesPassword.pm otrs/Kernel/Output/HTML/PreferencesSMIME.pm otrs/Kernel/Output/HTML/PreferencesSkin.pm otrs/Kernel/Output/HTML/PreferencesTheme.pm otrs/Kernel/Output/HTML/PreferencesTicketWatcher.pm otrs/Kernel/Output/HTML/PreferencesTimeZone.pm otrs/Kernel/Output/HTML/QueuePreferencesGeneric.pm otrs/Kernel/Output/HTML/SLAPreferencesGeneric.pm otrs/Kernel/Output/HTML/ServicePreferencesGeneric.pm otrs/Kernel/Output/HTML/Standard/AAABase.dtl otrs/Kernel/Output/HTML/Standard/AAAMonth.dtl otrs/Kernel/Output/HTML/Standard/AAAPreferences.dtl otrs/Kernel/Output/HTML/Standard/AAAStats.dtl otrs/Kernel/Output/HTML/Standard/AAATicket.dtl otrs/Kernel/Output/HTML/Standard/AAAWeekDay.dtl otrs/Kernel/Output/HTML/Standard/AdminAttachment.dtl otrs/Kernel/Output/HTML/Standard/AdminAutoResponse.dtl otrs/Kernel/Output/HTML/Standard/AdminCustomerCompany.dtl otrs/Kernel/Output/HTML/Standard/AdminCustomerUser.dtl otrs/Kernel/Output/HTML/Standard/AdminCustomerUserGroup.dtl otrs/Kernel/Output/HTML/Standard/AdminCustomerUserService.dtl otrs/Kernel/Output/HTML/Standard/AdminEmail.dtl otrs/Kernel/Output/HTML/Standard/AdminGenericAgent.dtl otrs/Kernel/Output/HTML/Standard/AdminGroup.dtl otrs/Kernel/Output/HTML/Standard/AdminLog.dtl otrs/Kernel/Output/HTML/Standard/AdminMailAccount.dtl otrs/Kernel/Output/HTML/Standard/AdminNavigationBar.dtl otrs/Kernel/Output/HTML/Standard/AdminNotification.dtl otrs/Kernel/Output/HTML/Standard/AdminNotificationEvent.dtl otrs/Kernel/Output/HTML/Standard/AdminPGP.dtl otrs/Kernel/Output/HTML/Standard/AdminPackageManager.dtl otrs/Kernel/Output/HTML/Standard/AdminPerformanceLog.dtl otrs/Kernel/Output/HTML/Standard/AdminPostMasterFilter.dtl otrs/Kernel/Output/HTML/Standard/AdminPriority.dtl otrs/Kernel/Output/HTML/Standard/AdminQueue.dtl otrs/Kernel/Output/HTML/Standard/AdminQueueAutoResponse.dtl otrs/Kernel/Output/HTML/Standard/AdminQueueResponses.dtl otrs/Kernel/Output/HTML/Standard/AdminResponse.dtl otrs/Kernel/Output/HTML/Standard/AdminResponseAttachment.dtl otrs/Kernel/Output/HTML/Standard/AdminRole.dtl otrs/Kernel/Output/HTML/Standard/AdminRoleGroup.dtl otrs/Kernel/Output/HTML/Standard/AdminRoleUser.dtl otrs/Kernel/Output/HTML/Standard/AdminSLA.dtl otrs/Kernel/Output/HTML/Standard/AdminSMIME.dtl otrs/Kernel/Output/HTML/Standard/AdminSalutation.dtl otrs/Kernel/Output/HTML/Standard/AdminSecureMode.dtl otrs/Kernel/Output/HTML/Standard/AdminSelectBox.dtl otrs/Kernel/Output/HTML/Standard/AdminService.dtl otrs/Kernel/Output/HTML/Standard/AdminSession.dtl otrs/Kernel/Output/HTML/Standard/AdminSignature.dtl otrs/Kernel/Output/HTML/Standard/AdminState.dtl otrs/Kernel/Output/HTML/Standard/AdminSysConfig.dtl otrs/Kernel/Output/HTML/Standard/AdminSysConfigEdit.dtl otrs/Kernel/Output/HTML/Standard/AdminSystemAddress.dtl otrs/Kernel/Output/HTML/Standard/AdminType.dtl otrs/Kernel/Output/HTML/Standard/AdminUser.dtl otrs/Kernel/Output/HTML/Standard/AdminUserGroup.dtl otrs/Kernel/Output/HTML/Standard/AgentBook.dtl otrs/Kernel/Output/HTML/Standard/AgentCustomerSearch.dtl otrs/Kernel/Output/HTML/Standard/AgentCustomerTableView.dtl otrs/Kernel/Output/HTML/Standard/AgentDashboard.dtl otrs/Kernel/Output/HTML/Standard/AgentDashboardCalendarOverview.dtl otrs/Kernel/Output/HTML/Standard/AgentDashboardIFrame.dtl otrs/Kernel/Output/HTML/Standard/AgentDashboardImage.dtl otrs/Kernel/Output/HTML/Standard/AgentDashboardProductNotify.dtl otrs/Kernel/Output/HTML/Standard/AgentDashboardRSSOverview.dtl otrs/Kernel/Output/HTML/Standard/AgentDashboardTicketGeneric.dtl otrs/Kernel/Output/HTML/Standard/AgentDashboardTicketStats.dtl otrs/Kernel/Output/HTML/Standard/AgentDashboardUserOnline.dtl otrs/Kernel/Output/HTML/Standard/AgentHTMLReferenceForms.dtl otrs/Kernel/Output/HTML/Standard/AgentHTMLReferenceOverview.dtl otrs/Kernel/Output/HTML/Standard/AgentHTMLReferencePageLayout.dtl otrs/Kernel/Output/HTML/Standard/AgentInfo.dtl otrs/Kernel/Output/HTML/Standard/AgentLinkObject.dtl otrs/Kernel/Output/HTML/Standard/AgentNavigationBar.dtl otrs/Kernel/Output/HTML/Standard/AgentPreferences.dtl otrs/Kernel/Output/HTML/Standard/AgentSpelling.dtl otrs/Kernel/Output/HTML/Standard/AgentStatsDelete.dtl otrs/Kernel/Output/HTML/Standard/AgentStatsEditRestrictions.dtl otrs/Kernel/Output/HTML/Standard/AgentStatsEditSpecification.dtl otrs/Kernel/Output/HTML/Standard/AgentStatsEditValueSeries.dtl otrs/Kernel/Output/HTML/Standard/AgentStatsEditXaxis.dtl otrs/Kernel/Output/HTML/Standard/AgentStatsImport.dtl otrs/Kernel/Output/HTML/Standard/AgentStatsOverview.dtl otrs/Kernel/Output/HTML/Standard/AgentStatsPrint.dtl otrs/Kernel/Output/HTML/Standard/AgentStatsView.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketActionCommon.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketActionPopupClose.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketBounce.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketBulk.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketClose.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketCompose.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketCustomer.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketEmail.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketEscalation.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketForward.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketFreeText.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketHistory.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketMerge.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketMove.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketNote.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketOverviewMedium.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketOverviewNavBar.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketOverviewPreview.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketOverviewSmall.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketOwner.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketPending.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketPhone.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketPhoneOutbound.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketPlain.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketPrint.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketPriority.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketQueue.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketResponsible.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketSearch.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketSearchOpenSearchDescriptionFulltext.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketSearchOpenSearchDescriptionTicketNumber.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketSearchResultPrint.dtl otrs/Kernel/Output/HTML/Standard/AgentTicketZoom.dtl otrs/Kernel/Output/HTML/Standard/AttachmentBlocker.dtl otrs/Kernel/Output/HTML/Standard/Copyright.dtl otrs/Kernel/Output/HTML/Standard/CustomerAccept.dtl otrs/Kernel/Output/HTML/Standard/CustomerError.dtl otrs/Kernel/Output/HTML/Standard/CustomerFooter.dtl otrs/Kernel/Output/HTML/Standard/CustomerHeader.dtl otrs/Kernel/Output/HTML/Standard/CustomerLogin.dtl otrs/Kernel/Output/HTML/Standard/CustomerNavigationBar.dtl otrs/Kernel/Output/HTML/Standard/CustomerPreferences.dtl otrs/Kernel/Output/HTML/Standard/CustomerRichTextEditor.dtl otrs/Kernel/Output/HTML/Standard/CustomerTicketMessage.dtl otrs/Kernel/Output/HTML/Standard/CustomerTicketOverView.dtl otrs/Kernel/Output/HTML/Standard/CustomerTicketPrint.dtl otrs/Kernel/Output/HTML/Standard/CustomerTicketSearch.dtl otrs/Kernel/Output/HTML/Standard/CustomerTicketSearchOpenSearchDescription.dtl otrs/Kernel/Output/HTML/Standard/CustomerTicketSearchResultPrint.dtl otrs/Kernel/Output/HTML/Standard/CustomerTicketSearchResultShort.dtl otrs/Kernel/Output/HTML/Standard/CustomerTicketZoom.dtl otrs/Kernel/Output/HTML/Standard/CustomerWarning.dtl otrs/Kernel/Output/HTML/Standard/Datepicker.dtl otrs/Kernel/Output/HTML/Standard/Error.dtl otrs/Kernel/Output/HTML/Standard/Footer.dtl otrs/Kernel/Output/HTML/Standard/FooterJS.dtl otrs/Kernel/Output/HTML/Standard/FooterSmall.dtl otrs/Kernel/Output/HTML/Standard/HTMLHead.dtl otrs/Kernel/Output/HTML/Standard/HTMLHeadBlockEvents.dtl otrs/Kernel/Output/HTML/Standard/Header.dtl otrs/Kernel/Output/HTML/Standard/HeaderSmall.dtl otrs/Kernel/Output/HTML/Standard/Installer.dtl otrs/Kernel/Output/HTML/Standard/InstallerConfigureMail.dtl otrs/Kernel/Output/HTML/Standard/InstallerDBResult.dtl otrs/Kernel/Output/HTML/Standard/InstallerDBStart.dtl otrs/Kernel/Output/HTML/Standard/InstallerFinish.dtl otrs/Kernel/Output/HTML/Standard/InstallerLicense.dtl otrs/Kernel/Output/HTML/Standard/InstallerLicenseText.dtl otrs/Kernel/Output/HTML/Standard/InstallerSystem.dtl otrs/Kernel/Output/HTML/Standard/LinkObject.dtl otrs/Kernel/Output/HTML/Standard/Login.dtl otrs/Kernel/Output/HTML/Standard/Motd.dtl otrs/Kernel/Output/HTML/Standard/NoPermission.dtl otrs/Kernel/Output/HTML/Standard/Notify.dtl otrs/Kernel/Output/HTML/Standard/Pagination.dtl otrs/Kernel/Output/HTML/Standard/PictureUpload.dtl otrs/Kernel/Output/HTML/Standard/PrintFooter.dtl otrs/Kernel/Output/HTML/Standard/PrintHeader.dtl otrs/Kernel/Output/HTML/Standard/PublicDefault.dtl otrs/Kernel/Output/HTML/Standard/Redirect.dtl otrs/Kernel/Output/HTML/Standard/RichTextEditor.dtl otrs/Kernel/Output/HTML/Standard/SpellingInline.dtl otrs/Kernel/Output/HTML/Standard/Test.dtl otrs/Kernel/Output/HTML/Standard/Warning.dtl otrs/Kernel/Output/HTML/TicketMenuGeneric.pm otrs/Kernel/Output/HTML/TicketMenuLock.pm otrs/Kernel/Output/HTML/TicketMenuMove.pm otrs/Kernel/Output/HTML/TicketMenuResponsible.pm otrs/Kernel/Output/HTML/TicketMenuTicketWatcher.pm otrs/Kernel/Output/HTML/TicketOverviewMedium.pm otrs/Kernel/Output/HTML/TicketOverviewPreview.pm otrs/Kernel/Output/HTML/TicketOverviewSmall.pm otrs/Kernel/Output/HTML/ToolBarLink.pm otrs/Kernel/Output/HTML/ToolBarTicketLocked.pm otrs/Kernel/Output/HTML/ToolBarTicketResponsible.pm otrs/Kernel/Output/HTML/ToolBarTicketSearchFulltext.pm otrs/Kernel/Output/HTML/ToolBarTicketSearchProfile.pm otrs/Kernel/Output/HTML/ToolBarTicketWatcher.pm otrs/Kernel/System/Auth.pm otrs/Kernel/System/Auth/DB.pm otrs/Kernel/System/Auth/HTTPBasicAuth.pm otrs/Kernel/System/Auth/LDAP.pm otrs/Kernel/System/Auth/Radius.pm otrs/Kernel/System/Auth/Sync/LDAP.pm otrs/Kernel/System/AuthSession.pm otrs/Kernel/System/AuthSession/DB.pm otrs/Kernel/System/AuthSession/FS.pm otrs/Kernel/System/AutoResponse.pm otrs/Kernel/System/CSV.pm otrs/Kernel/System/Cache.pm otrs/Kernel/System/Cache/FileRaw.pm otrs/Kernel/System/Cache/FileStorable.pm otrs/Kernel/System/CacheInternal.pm otrs/Kernel/System/CheckItem.pm otrs/Kernel/System/Crypt.pm otrs/Kernel/System/Crypt/PGP.pm otrs/Kernel/System/Crypt/SMIME.pm otrs/Kernel/System/CustomerAuth.pm otrs/Kernel/System/CustomerAuth/DB.pm otrs/Kernel/System/CustomerAuth/HTTPBasicAuth.pm otrs/Kernel/System/CustomerAuth/LDAP.pm otrs/Kernel/System/CustomerAuth/Radius.pm otrs/Kernel/System/CustomerCompany.pm otrs/Kernel/System/CustomerGroup.pm otrs/Kernel/System/CustomerUser.pm otrs/Kernel/System/CustomerUser/DB.pm otrs/Kernel/System/CustomerUser/LDAP.pm otrs/Kernel/System/CustomerUser/Preferences/DB.pm otrs/Kernel/System/DB.pm otrs/Kernel/System/DB/db2.pm otrs/Kernel/System/DB/ingres.pm otrs/Kernel/System/DB/mssql.pm otrs/Kernel/System/DB/mysql.pm otrs/Kernel/System/DB/oracle.pm otrs/Kernel/System/DB/postgresql.pm otrs/Kernel/System/Email.pm otrs/Kernel/System/Email/DoNotSendEmail.pm otrs/Kernel/System/Email/SMTP.pm otrs/Kernel/System/Email/SMTPS.pm otrs/Kernel/System/Email/SMTPTLS.pm otrs/Kernel/System/Email/Sendmail.pm otrs/Kernel/System/EmailParser.pm otrs/Kernel/System/Encode.pm otrs/Kernel/System/EventHandler.pm otrs/Kernel/System/FileTemp.pm otrs/Kernel/System/GenericAgent.pm otrs/Kernel/System/GenericAgent/AutoPriorityIncrease.pm otrs/Kernel/System/GenericAgent/NotifyAgentGroupOfCustomQueue.pm otrs/Kernel/System/GenericAgent/NotifyAgentGroupWithWritePermission.pm otrs/Kernel/System/Group.pm otrs/Kernel/System/HTMLUtils.pm otrs/Kernel/System/JSON.pm otrs/Kernel/System/LinkObject.pm otrs/Kernel/System/LinkObject/Ticket.pm otrs/Kernel/System/Loader.pm otrs/Kernel/System/Lock.pm otrs/Kernel/System/Log.pm otrs/Kernel/System/Log/File.pm otrs/Kernel/System/Log/SysLog.pm otrs/Kernel/System/MailAccount.pm otrs/Kernel/System/MailAccount/IMAP.pm otrs/Kernel/System/MailAccount/IMAPS.pm otrs/Kernel/System/MailAccount/POP3.pm otrs/Kernel/System/MailAccount/POP3S.pm otrs/Kernel/System/Main.pm otrs/Kernel/System/Notification.pm otrs/Kernel/System/NotificationEvent.pm otrs/Kernel/System/PDF.pm otrs/Kernel/System/PID.pm otrs/Kernel/System/Package.pm otrs/Kernel/System/PostMaster.pm otrs/Kernel/System/PostMaster/DestQueue.pm otrs/Kernel/System/PostMaster/Filter.pm otrs/Kernel/System/PostMaster/Filter/CMD.pm otrs/Kernel/System/PostMaster/Filter/FollowUpArticleTypeCheck.pm otrs/Kernel/System/PostMaster/Filter/Match.pm otrs/Kernel/System/PostMaster/Filter/MatchDBSource.pm otrs/Kernel/System/PostMaster/Filter/NewTicketReject.pm otrs/Kernel/System/PostMaster/FollowUp.pm otrs/Kernel/System/PostMaster/LoopProtection.pm otrs/Kernel/System/PostMaster/LoopProtection/DB.pm otrs/Kernel/System/PostMaster/LoopProtection/FS.pm otrs/Kernel/System/PostMaster/NewTicket.pm otrs/Kernel/System/PostMaster/Reject.pm otrs/Kernel/System/Priority.pm otrs/Kernel/System/Queue.pm otrs/Kernel/System/Queue/PreferencesDB.pm otrs/Kernel/System/SLA.pm otrs/Kernel/System/SLA/PreferencesDB.pm otrs/Kernel/System/Salutation.pm otrs/Kernel/System/SearchProfile.pm otrs/Kernel/System/Service.pm otrs/Kernel/System/Service/PreferencesDB.pm otrs/Kernel/System/Signature.pm otrs/Kernel/System/Spelling.pm otrs/Kernel/System/StandardResponse.pm otrs/Kernel/System/State.pm otrs/Kernel/System/Stats.pm otrs/Kernel/System/Stats/Dynamic/Ticket.pm otrs/Kernel/System/Stats/Dynamic/TicketAccountedTime.pm otrs/Kernel/System/Stats/Dynamic/TicketList.pm otrs/Kernel/System/Stats/Dynamic/TicketSolutionResponseTime.pm otrs/Kernel/System/Stats/Static/StateAction.pm otrs/Kernel/System/StdAttachment.pm otrs/Kernel/System/SysConfig.pm otrs/Kernel/System/SysConfig/PriorityValidate.pm otrs/Kernel/System/SysConfig/QueueValidate.pm otrs/Kernel/System/SysConfig/StateValidate.pm otrs/Kernel/System/SystemAddress.pm otrs/Kernel/System/TemplateGenerator.pm otrs/Kernel/System/Ticket.pm otrs/Kernel/System/Ticket/Acl/CloseParentAfterClosedChilds.pm otrs/Kernel/System/Ticket/Article.pm otrs/Kernel/System/Ticket/ArticleSearchIndex/RuntimeDB.pm otrs/Kernel/System/Ticket/ArticleSearchIndex/StaticDB.pm otrs/Kernel/System/Ticket/ArticleStorageDB.pm otrs/Kernel/System/Ticket/ArticleStorageFS.pm otrs/Kernel/System/Ticket/Custom.pm.example otrs/Kernel/System/Ticket/CustomerPermission/CustomerIDCheck.pm otrs/Kernel/System/Ticket/CustomerPermission/CustomerUserIDCheck.pm otrs/Kernel/System/Ticket/CustomerPermission/GroupCheck.pm otrs/Kernel/System/Ticket/Event/ArchiveRestore.pm otrs/Kernel/System/Ticket/Event/ArticleSearchIndex.pm otrs/Kernel/System/Ticket/Event/ForceOwnerReset.pm otrs/Kernel/System/Ticket/Event/ForceState.pm otrs/Kernel/System/Ticket/Event/ForceUnlock.pm otrs/Kernel/System/Ticket/Event/NotificationEvent.pm otrs/Kernel/System/Ticket/Event/ResponsibleAutoSet.pm otrs/Kernel/System/Ticket/Event/Test.pm otrs/Kernel/System/Ticket/Event/TicketAcceleratorUpdate.pm otrs/Kernel/System/Ticket/Event/TicketEscalationIndex.pm otrs/Kernel/System/Ticket/Event/TicketFreeFieldDefault.pm otrs/Kernel/System/Ticket/Event/TicketNewMessageUpdate.pm otrs/Kernel/System/Ticket/Event/TicketPendingTimeReset.pm otrs/Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm otrs/Kernel/System/Ticket/IndexAccelerator/StaticDB.pm otrs/Kernel/System/Ticket/Number/AutoIncrement.pm otrs/Kernel/System/Ticket/Number/Date.pm otrs/Kernel/System/Ticket/Number/DateChecksum.pm otrs/Kernel/System/Ticket/Number/Random.pm otrs/Kernel/System/Ticket/Permission/GroupCheck.pm otrs/Kernel/System/Ticket/Permission/OwnerCheck.pm otrs/Kernel/System/Ticket/Permission/ResponsibleCheck.pm otrs/Kernel/System/Ticket/Permission/WatcherCheck.pm otrs/Kernel/System/Time.pm otrs/Kernel/System/Type.pm otrs/Kernel/System/UnitTest.pm otrs/Kernel/System/UnitTest/Helper.pm otrs/Kernel/System/UnitTest/Selenium.pm otrs/Kernel/System/User.pm otrs/Kernel/System/User/Preferences/DB.pm otrs/Kernel/System/Valid.pm otrs/Kernel/System/VirtualFS.pm otrs/Kernel/System/VirtualFS/DB.pm otrs/Kernel/System/VirtualFS/FS.pm otrs/Kernel/System/Web/InterfaceAgent.pm otrs/Kernel/System/Web/InterfaceCustomer.pm otrs/Kernel/System/Web/InterfaceInstaller.pm otrs/Kernel/System/Web/InterfacePublic.pm otrs/Kernel/System/Web/Request.pm otrs/Kernel/System/Web/UploadCache.pm otrs/Kernel/System/Web/UploadCache/DB.pm otrs/Kernel/System/Web/UploadCache/FS.pm otrs/Kernel/System/WebUserAgent.pm otrs/Kernel/System/XML.pm otrs/Kernel/System/XMLMaster.pm @dirrm otrs/Kernel/System/Web/UploadCache @dirrm otrs/Kernel/System/Web @dirrm otrs/Kernel/System/VirtualFS @dirrm otrs/Kernel/System/User/Preferences @dirrm otrs/Kernel/System/User @dirrm otrs/Kernel/System/UnitTest @dirrm otrs/Kernel/System/Ticket/Permission @dirrm otrs/Kernel/System/Ticket/Number @dirrm otrs/Kernel/System/Ticket/IndexAccelerator @dirrm otrs/Kernel/System/Ticket/Event @dirrm otrs/Kernel/System/Ticket/CustomerPermission @dirrm otrs/Kernel/System/Ticket/ArticleSearchIndex @dirrm otrs/Kernel/System/Ticket/Acl @dirrm otrs/Kernel/System/Ticket @dirrm otrs/Kernel/System/SysConfig @dirrm otrs/Kernel/System/Stats/Dynamic @dirrm otrs/Kernel/System/Stats/Static @dirrm otrs/Kernel/System/Stats @dirrm otrs/Kernel/System/Service @dirrm 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@dirrmtry otrs/var/spool @dirrmtry otrs/var/sessions @dirrmtry otrs/var/log @dirrmtry otrs/var/stats @dirrm otrs/var/packages @dirrm otrs/var/httpd/htdocs/skins/Customer/ivory/css @dirrm otrs/var/httpd/htdocs/skins/Customer/ivory @dirrm otrs/var/httpd/htdocs/skins/Customer/default/img/icons @dirrm otrs/var/httpd/htdocs/skins/Customer/default/img @dirrm otrs/var/httpd/htdocs/skins/Customer/default/css/thirdparty/ui-theme/images @dirrm otrs/var/httpd/htdocs/skins/Customer/default/css/thirdparty/ui-theme @dirrm otrs/var/httpd/htdocs/skins/Customer/default/css/thirdparty/ui-lightness/images @dirrm otrs/var/httpd/htdocs/skins/Customer/default/css/thirdparty/ui-lightness @dirrm otrs/var/httpd/htdocs/skins/Customer/default/css/thirdparty @dirrm otrs/var/httpd/htdocs/skins/Customer/default/css @dirrm otrs/var/httpd/htdocs/skins/Customer/default @dirrm otrs/var/httpd/htdocs/skins/Customer @dirrm otrs/var/httpd/htdocs/skins/Agent/slim/img @dirrm otrs/var/httpd/htdocs/skins/Agent/slim/css @dirrm 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