To use MyCalendar portlet you must add MyCalendar to $HomepageComponents in etc/RT_SiteConfig.pm like that : Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]); To enable private searches ICal feeds, you need to give CreateSavedSearch and LoadSavedSearch rights to your users.