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-<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN">
-<html>
-<head>
-<meta name="generator" content="HTML Tidy, see www.w3.org">
-<title>NTP Debugging Techniques</title>
-</head>
-<body>
-<h3>NTP Debugging Techniques</h3>
-
-<img align="left" src="pic/pogo.gif" alt="gif"><a href=
-"http://www.eecis.udel.edu/~mills/pictures.htm">from <i>Pogo</i>,
-Walt Kelly</a>
-
-<p>We make house calls and bring our own bugs.<br clear="left">
-</p>
-
-<hr>
-<p>Once the NTP software distribution has been compiled and
-installed and the configuration file constructed, the next step is
-to verify correct operation and fix any bugs that may result.
-Usually, the command line that starts the daemon is included in the
-system startup file, so it is executed only at system boot time;
-however, the daemon can be stopped and restarted from root at any
-time. Usually, no command-line arguments are required, unless
-special actions described in the <tt><a href="ntpd.htm">
-ntpd</a></tt> page are required. Once started, the daemon will
-begin sending and receiving messages, as specified in the
-configuration file.</p>
-
-<h4>Initial Startup</h4>
-
-<p>The best way to verify correct operation is using the <tt><a
-href="ntpq.htm">ntpq</a></tt> and <tt><a href="ntpdc.htm">
-ntpdc</a></tt> utility programs, either on the server itself or
-from another machine elsewhere in the network. The <tt>ntpq</tt>
-program implements the management functions specified in the NTP
-specification <a href=
-"http://www.eecis.udel.edu/~mills/database/rfc/rfc1305/rfc1305c.ps">
-RFC-1305, Appendix A</a>. The <tt>ntpdc</tt> program implements
-additional functions not provided in the standard. Both programs
-can be used to inspect the state variables defined in the
-specification and, in the case of <tt>ntpdc</tt>, additional ones
-of interest. In addition, the <tt>ntpdc</tt> program can be used to
-selectively reconfigure and enable or disable some functions while
-the daemon is running.</p>
-
-<p>In extreme cases with elusive bugs, the daemon can operate in
-two modes, depending on the presence of the <tt>-d</tt>
-command-line debug switch. If not present, the daemon detaches from
-the controlling terminal and proceeds autonomously. If one or more
-<tt>-d</tt> switches are present, the daemon does not detach and
-generates special output useful for debugging. In general,
-interpretation of this output requires reference to the sources.
-However, a single <tt>-d</tt> does produce only mildly cryptic
-output and can be very useful in finding problems with
-configuration and network troubles. With a little experience, the
-volume of output can be reduced by piping the output to <tt>
-grep</tt> and specifying the keyword of the trace you want to
-see.</p>
-
-<p>Some problems are immediately apparent when the daemon first
-starts running. The most common of these are the lack of a UDP port
-for NTP (123) in the Unix <tt>/etc/services</tt> file (or
-equivalent in some systems). Note that NTP does not use TCP in any
-form. Other problems are apparent in the system log file. The log
-file should show the startup banner, some cryptic initialization
-data and the computed precision value. The next most common problem
-is incorrect DNS names. Check that each DNS name used in the
-configuration file exists and that the address responds to the Unix
-<tt>ping</tt> command.</p>
-
-<p>When first started, the daemon normally polls the servers listed
-in the configuration file at 64-s intervals. In order to allow a
-sufficient number of samples for the NTP algorithms to reliably
-discriminate between correctly operating servers and possible
-intruders, at least four valid messages from the majority of
-servers and peers listed in the configuration file is required
-before the daemon can set the local clock. However, if the
-difference between the client time and server time is greater than
-the panic threshold, which defaults to 1000 s, the daemon will send
-a message to the system log and shut down without setting the
-clock. It is necessary to set the local clock to within the panic
-threshold first, either manually by eyeball and wristwatch and the
-Unix <tt>date</tt> command, or by the <tt>ntpdate</tt> or <tt>ntpd
--q</tt> commands. The panic threshold can be changed by the <tt>
-tinker panic</tt> command discribed on the <a href="miscopt.htm">
-Miscellaneous Options</a> page. The panic threshold can be disabled
-entirely by the <tt>-g</tt> command line option described on the <a
-href="ntpd.htm">ntpd - Network Time Protocol (NTP) daemon</a>
-page.</p>
-
-<p>If the difference between local time and server time is less
-than the panic threshold but greater than the step threshold, which
-defaults to 125 ms, the daemon will perform a step adjustment;
-otherwise, it will gradually slew the clock to the nominal time.
-The step threshold can be changed by the <tt>tinker step</tt>
-command discribed on the <a href="miscopt.htm">Miscellaneous
-Options</a> page. The step threshold can be disabled entirely by
-the <tt>-x</tt> command line option described on the <a href=
-"ntpd.htm">ntpd - Network Time Protocol (NTP) daemon</a> page. In
-this case the clock will never be stepped; however, users should
-understand the implications for doing this in a distributed data
-network where all processing must be tightly synchronized. See the
-<a href="leap.htm">NTP Timescale and Leap Seconds</a> page for
-further information. If a step adjustment is made, the clock
-discipline algorithm will start all over again, requiring another
-round of at least four messages as before. This is necessary so
-that all servers and peers operate on the same set of time
-values.</p>
-
-<p>The clock discipline algorithm is designed to avoid large noise
-spikes that might occur on a congested network or access line. If
-an offset sample exceeds the step threshold, it is ignored and a
-timer started. If a later sample is below the step threshold, the
-counter is reset. However, if the counter is greater than the
-stepout interval, which defaults to 900 s, the next sample will
-step or slew the time as directed. The stepout threshold can be
-changed by the <tt>tinker stepout</tt> command discribed on the <a
-href="miscopt.htm">Miscellaneous Options</a> page.</p>
-
-<p>If, as discussed later on this page, for some reason the
-hardware clock oscillator frequency error is very large, the time
-errors upon first startup of the daemon may increase over time
-until exceeding the step threshold, which requires another step
-correction. However, due to provisions that reduce vulnerability to
-noise spikes, the second correction will not be done until after
-the stepout threshold. When the frequency error is very large, it
-may take a number of cycles like this until converging on the
-nominal frequency correction. After this, the correction is written
-to the <tt>ntp.drift</tt> file, which is read upon subsequent
-restarts, so the herky-jerky cycles should not recur.</p>
-
-<h4>Verifying Correct Operation</h4>
-
-<p>After starting the daemon, run the <tt>ntpq</tt> program using
-the <tt>-n</tt> switch, which will avoid possible distractions due
-to name resolution problems. Use the <tt>pe</tt> command to display
-a billboard showing the status of configured peers and possibly
-other clients poking the daemon. After operating for a few minutes,
-the display should be something like:</p>
-
-<pre>
-ntpq&gt; pe
- remote refid st t when poll reach delay offset jitter
-=====================================================================
--isipc6.cairn.ne .GPS1. 1 u 18 64 377 65.592 -5.891 0.044
-+saicpc-isiepc2. pogo.udel.edu 2 u 241 128 370 10.477 -0.117 0.067
-+uclpc.cairn.net pogo.udel.edu 2 u 37 64 177 212.111 -0.551 0.187
-*pogo.udel.edu .GPS1. 1 u 95 128 377 0.607 0.123 0.027
-</pre>
-
-<p>The host names or addresses shown in the <tt>remote</tt> column
-correspond to the server and peer entries listed in the
-configuration file; however, the DNS names might not agree if the
-names listed are not the canonical DNS names. The <tt>refid</tt>
-column shows the current source of synchronization, while the <tt>
-st</tt> column reveals the stratum, <tt>t</tt> the type (<tt>u</tt>
-= unicast, <tt>m</tt> = multicast, <tt>l</tt> = local, <tt>-</tt> =
-don't know), and <tt>poll</tt> the poll interval in seconds. The
-<tt>when</tt> column shows the time since the peer was last heard
-in seconds, while the <tt>reach</tt> column shows the status of the
-reachability register (see RFC-1305) in octal. The remaining
-entries show the latest delay, offset and jitter in milliseconds.
-Note that in NTP Version 4 what used to be the <tt>dispersion</tt>
-column has been replaced by the <tt>jitter</tt> column.</p>
-
-<p>The tattletale symbol at the left margin displays the
-synchronization status of each peer. The currently selected peer is
-marked <tt>*</tt>, while additional peers designated acceptable for
-synchronization, but not currently selected, are marked <tt>+</tt>.
-Peers marked <tt>*</tt> and <tt>+</tt> are included in the weighted
-average computation to set the local clock; the data produced by
-peers marked with other symbols are discarded. See the <tt>
-ntpq</tt> page for the meaning of these symbols.</p>
-
-<p>Additional details for each peer separately can be determined by
-the following procedure. First, use the <tt>as</tt> command to
-display an index of association identifiers, such as</p>
-
-<pre>
-ntpq&gt; as
-ind assID status conf reach auth condition last_event cnt
-===========================================================
- 1 50252 f314 yes yes ok outlyer reachable 1
- 2 50253 f414 yes yes ok candidat reachable 1
- 3 50254 f414 yes yes ok candidat reachable 1
- 4 50255 f614 yes yes ok sys.peer reachable 1
-</pre>
-
-<p>Each line in this billboard is associated with the corresponding
-line in the <tt>pe</tt> billboard above. The <tt>assID</tt> shows
-the unique identifier for each mobilized association, while the
-<tt>status</tt> column shows the peer status word in hex, as
-defined in the NTP specification. Next, use the <tt>rv</tt> command
-and the respective <tt>assID</tt> identifier to display a detailed
-synopsis for the selected peer, such as</p>
-
-<pre>
-ntpq&gt; rv 50253
-status=f414 reach, conf, auth, sel_candidat, 1 event, event_reach,
-srcadr=saicpc-isiepc2.cairn.net, srcport=123, dstadr=140.173.1.46,
-dstport=123, keyid=3816249004, stratum=2, precision=-27,
-rootdelay=10.925, rootdispersion=12.848, refid=pogo.udel.edu,
-reftime=bd11b225.133e1437 Sat, Jul 8 2000 13:59:01.075, delay=10.550,
-offset=-1.357, jitter=0.074, dispersion=1.444, reach=377, valid=7,
-hmode=1, pmode=1, hpoll=6, ppoll=7, leap=00, flash=00 ok,
-org=bd11b23c.01385836 Sat, Jul 8 2000 13:59:24.004,
-rec=bd11b23c.02dc8fb8 Sat, Jul 8 2000 13:59:24.011,
-xmt=bd11b21a.ac34c1a8 Sat, Jul 8 2000 13:58:50.672,
-filtdelay= 10.45 10.50 10.63 10.40 10.48 10.43 10.49 11.26,
-filtoffset= -1.18 -1.26 -1.26 -1.35 -1.35 -1.42 -1.54 -1.81,
-filtdisp= 0.51 1.47 2.46 3.45 4.40 5.34 6.33 7.28,
-hostname="miro.time.saic.com", publickey=3171359012, pcookie=0x6629adb2,
-hcookie=0x61f99cdb, initsequence=61, initkey=0x287b649c,
-timestamp=3172053041
-</pre>
-
-<p>A detailed explanation of the fields in this billboard are
-beyond the scope of this discussion; however, most variables
-defined in the NTP Version 3 specification RFC-1305 are available
-along with others defined for NTP Version 4. This particular
-example was chosen to illustrate probably the most complex
-configuration involving symmetric modes and public-key
-cryptography. As the result of debugging experience, the names and
-values of these variables may change from time to time. An
-explanation of the current set is on the <tt>ntpq</tt> page.</p>
-
-<p>A useful indicator of miscellaneous problems is the <tt>
-flash</tt> value, which reveals the state of the various sanity
-tests on incoming packets. There are currently eleven bits, one for
-each test, numbered from the right, which is for test 1. If the
-test fails, the corresponding bit is set to one and zero otherwise.
-If any bit is set following each processing step, the packet is
-discarded. The meaning of each test is described on the <tt>
-ntpq</tt> page.</p>
-
-<p>The three lines identified as <tt>filtdelay</tt>, <tt>
-filtoffset</tt> and <tt>filtdisp</tt> reveal the roundtrip delay,
-clock offset and dispersion for each of the last eight measurement
-rounds, all in milliseconds. Note that the dispersion, which is an
-estimate of the error, increases as the age of the sample
-increases. From these data, it is usually possible to determine the
-incidence of severe packet loss, network congestion, and unstable
-local clock oscillators. There are no hard and fast rules here,
-since every case is unique; however, if one or more of the rounds
-show large values or change radically from one round to another,
-the network is probably congested or lossy.</p>
-
-<p>Once the daemon has set the local clock, it will continuously
-track the discrepancy between local time and NTP time and adjust
-the local clock accordingly. There are two components of this
-adjustment, time and frequency. These adjustments are automatically
-determined by the clock discipline algorithm, which functions as a
-hybrid phase/frequency feedback loop. The behavior of this
-algorithm is carefully controlled to minimize residual errors due
-to network jitter and frequency variations of the local clock
-hardware oscillator that normally occur in practice. However, when
-started for the first time, the algorithm may take some time to
-converge on the intrinsic frequency error of the host machine.</p>
-
-<p>The state of the local clock itself can be determined using the
-<tt>rv</tt> command (without the argument), such as</p>
-
-<pre>
-ntpq&gt; rv
-status=0644 leap_none, sync_ntp, 4 events, event_peer/strat_chg,
-version="ntpd 4.0.99j4-r Fri Jul 7 23:38:17 GMT 2000 (1)",
-processor="i386", system="FreeBSD3.4-RELEASE", leap=00, stratum=2,
-precision=-27, rootdelay=0.552, rootdispersion=12.532, peer=50255,
-refid=pogo.udel.edu,
-reftime=bd11b220.ac89f40a Sat, Jul 8 2000 13:58:56.673, poll=6,
-clock=bd11b225.ee201472 Sat, Jul 8 2000 13:59:01.930, state=4,
-phase=0.179, frequency=44.298, jitter=0.022, stability=0.001,
-hostname="barnstable.udel.edu", publickey=3171372095, params=3171372095,
-refresh=3172016539
-</pre>
-
-<p>An explanation about most of these variables is in the RFC-1305
-specification. The most useful ones include <tt>clock</tt>, which
-shows when the clock was last adjusted, and <tt>reftime</tt>, which
-shows when the server clock of <tt>refid</tt> was last adjusted.
-The <tt>version</tt>, <tt>processor</tt> and <tt>system</tt> values
-are very helpful when included in bug reports. The mean millisecond
-time offset (<tt>phase</tt>) and deviation (<tt>jitter</tt>)
-monitor the clock quality, while the mean PPM frequency offset
-(<tt>frequency</tt>) and deviation (<tt>stability</tt>) monitor the
-clock stability and serve as a useful diagnostic tool. It has been
-the experience of NTP operators over the years that these data
-represent useful environment and hardware alarms. If the
-motherboard fan freezes up or some hardware bit sticks, the system
-clock is usually the first to notice it.</p>
-
-<p>Among the new variables added for NTP Version 4 are the <tt>
-hostname</tt>, <tt>publickey</tt>, <tt>params</tt> and <tt>
-refresh</tt>, which are used for the Autokey public-key
-cryptography described on the <a href="authopt.htm">Authentication
-Options</a> page. The values show the filestamps, in NTP seconds,
-that the associated values were created. These are useful in
-diagnosing problems with cryptographic key consistency and ordering
-principles.</p>
-
-<p>When nothing seems to happen in the <tt>pe</tt> billboard after
-some minutes, there may be a network problem. One common network
-problem is an access controlled router on the path to the selected
-peer or an access controlled server using methods described on the
-<a href="accopt.htm">Access Control Options</a> page. Another
-common problem is that the server is down or running in
-unsynchronized mode due to a local problem. Use the <tt>ntpq</tt>
-program to spy on the server variables in the same way you can spy
-on your own.</p>
-
-<p>Normally, the daemon will adjust the local clock in small steps
-in such a way that system and user programs are unaware of its
-operation. The adjustment process operates continuously as long as
-the apparent clock error exceeds the step threshold for a period
-longer than the stepout threshold, which for most Internet paths is
-a very rare event. If the event is simply an outlyer due to an
-occasional network delay spike, the correction is simply discarded;
-however, if the apparent time error persists for longer than the
-stepout threshold of about 17 minutes, the local clock is stepped
-or slewed to the new value as directed. This behavior is designed
-to resist errors due to severely congested network paths, as well
-as errors due to confused radio clocks upon the epoch of a leap
-second.</p>
-
-<h4>Special Problems</h4>
-
-<p>The frequency tolerance of computer clock oscillators can vary
-widely, which can put a strain on the daemon's ability to
-compensate for the intrinsic frequency error. While the daemon can
-handle frequency errors up to 500 parts-per-million (PPM), or 43
-seconds per day, values much above 100 PPM reduce the headroom and
-increase the time to learn the particular value and record it in
-the <tt>ntp.drift</tt> file. In extreme cases before the particular
-oscillator frequency error has been determined, the residual system
-time offsets can sweep from one extreme to the other of the 128-ms
-tracking window only for the behavior to repeat at 900-s intervals
-until the measurements have converged.</p>
-
-<p>In order to determine if excessive frequency error is a problem,
-observe the nominal <tt>filtoffset</tt> values for a number of
-rounds and divide by the poll interval. If the result is something
-approaching 500 PPM, there is a good chance that NTP will not work
-properly until the frequency error is reduced by some means. A
-common cause is the hardware time-of-year (TOY) clock chip, which
-must be disabled when NTP disciplines the software clock. For some
-systems this can be done using the <tt><a href="tickadj.htm">
-tickadj</a></tt> utility and the <tt>-s</tt> command line argument.
-For other systems this can be done using a command in the system
-startup file.</p>
-
-<p>If the TOY chip is not the cause, the problem may be that the
-hardware clock frequency may simply be too slow or two fast. In
-some systems this might require tweaking a trimmer capacitor on the
-motherboard. For other systems the clock frequency can be adjusted
-in increments of 100 PPM using the <tt>tickadj</tt> utility and the
-<tt>-t</tt> command line argument. Note that the <tt>tickadj</tt>
-alters certain kernel variables and, while the utility attempts to
-figure out an acceptable way to do this, there are many cases where
-<tt>tickadj</tt> is incompatible with a running kernel.</p>
-
-<p>Provisions are included in <tt>ntpd</tt> for access controls
-which deflect unwanted traffic from selected hosts or networks. The
-controls described on the <a href="accopt.htm">Access Control
-Options</a> include detailed packet filter operations based on
-source address and address mask. Normally, filtered packets are
-dropped without notice other than to increment tally counters.
-However, the server can configure to generate what is called a
-kiss-of-death (KOD) packet and send to the client. In case of
-outright access denied, the KOD is the response to the first client
-packet. In this case the client association is permanently disabled
-and the access denied bit (test 4) is set in the flash peer
-variable mentioned above and a message is sent to the system
-log.</p>
-
-<p>The access control provisions include a limit on the packet rate
-from a host or network. If an incoming packet exceeds the limit, it
-is dropped and a KOD sent to the source. If this occurs after the
-client association has synchronized, the association is not
-disabled, but a message is sent to the system log. See the <a href=
-"accopt.htm">Access Control Options</a> page for further
-informatin.</p>
-
-<p>In some reported scenarios an access line may show low to
-moderate network delays during some period of the day and moderate
-to high delays during other periods. Often the delay on one
-direction of transmission dominates, which can result in large time
-offset errors, sometimes in the range up to a few seconds. It is
-not usually convenient to run <tt>ntpd</tt> throughout the day in
-such scenarios, since this could result in several time steps,
-especially if the condition persists for greater than the stepout
-threshold.</p>
-
-<p>The recommended approach in such scenarios is first to calibrate
-the local clock frequency error by running <tt>ntpd</tt> in
-continuous mode during the quiet interval and let it write the
-frequency to the <tt>ntp.drift</tt> file. Then, run <tt>ntpd
--q</tt> from a cron job each day at some time in the quiet
-interval. In systems with the nanokernel or microkernel performance
-enhancements, including Solaris, Tru64, Linux and FreeBSD, the
-kernel continuously disciplines the frequency so that the residual
-correction produced by <tt>ntpd</tt> is usually less than a few
-milliseconds.</p>
-
-<h4>Debugging Checklist</h4>
-
-If the <tt>ntpq</tt> or <tt>ntpdc</tt> programs do not show that
-messages are being received by the daemon or that received messages
-do not result in correct synchronization, verify the following:
-
-<ol>
-<li style="list-style: none"></li>
-
-<li>Verify the <tt>/etc/services</tt> file host machine is
-configured to accept UDP packets on the NTP port 123. NTP is
-specifically designed to use UDP and does not respond to TCP.</li>
-
-<li style="list-style: none"></li>
-
-<li>Check the system log for <tt>ntpd</tt> messages about
-configuration errors, name-lookup failures or initialization
-problems.</li>
-
-<li style="list-style: none"></li>
-
-<li>Verify using <tt>ping</tt> or other utility that packets
-actually do make the round trip between the client and server.
-Verify using <tt>nslookup</tt> or other utility that the DNS server
-names do exist and resolve to valid Internet addresses.</li>
-
-<li>Using the <tt>ntpdc</tt> program, verify that the packets
-received and packets sent counters are incrementing. If the sent
-counter does not increment and the configuration file includes
-configured servers, something may be wrong in the host network or
-interface configuration. If this counter does increment, but the
-received counter does not increment, something may be wrong in the
-network or the server NTP daemon may not be running or the server
-itself may be down or not responding.</li>
-
-<li style="list-style: none"></li>
-
-<li>If both the sent and received counters do increment, but the
-<tt>reach</tt> values in the <tt>pe</tt> billboard with <tt>
-ntpq</tt> continues to show zero, received packets are probably
-being discarded for some reason. If this is the case, the cause
-should be evident from the <tt>flash</tt> variable as discussed
-above and on the <tt>ntpq</tt> page.</li>
-
-<li style="list-style: none"></li>
-
-<li>If the <tt>reach</tt> values in the <tt>pe</tt> billboard show
-the servers are alive and responding, note the tattletale symbols
-at the left margin, which indicate the status of each server
-resulting from the various grooming and mitigation algorithms. The
-interpretation of these symbols is discussed on the <tt>ntpq</tt>
-page. After a few minutes of operation, one or another of the
-reachable server candidates should show a * tattletale symbol. If
-this doesn't happen, the intersection algorithm, which classifies
-the servers as truechimers or falsetickers, may be unable to find a
-majority of truechimers among the server population.</li>
-
-<li style="list-style: none"></li>
-
-<li>If all else fails, see the FAQ and/or the discussion and
-briefings at <a href="http://www.eecis.udel.edu/~mills/ntp.htm">
-Network Time Synchronization Project.</a></li>
-</ol>
-
-<hr>
-<a href="index.htm"><img align="left" src="pic/home.gif" alt=
-"gif"></a>
-
-<address><a href="mailto:mills@udel.edu">David L. Mills
-&lt;mills@udel.edu&gt;</a></address>
-</body>
-</html>
-